Privacy Policy
Last Updated: 14/06/2024
Your privacy is important to us. This Privacy Policy explains how PepsPay collects, uses, discloses, and protects your information when you use our payment gateway services (the "Service"). We are committed to protecting your personal data and complying with the Data Protection Act, 2019 (DPA 2019) of Kenya.
1. Information We Collect
We collect personal information that you provide to us directly, including but not limited to:
Full name
Email address
Phone number
Billing address
Payment information (e.g., credit card number, bank account details)
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Process and complete transactions
Provide, operate, and maintain our Service
Improve, personalize, and expand our Service
Communicate with you, including for customer support
Monitor and analyze usage and trends to improve our Service
Prevent fraud and ensure the security of our Service
Comply with legal obligations under Kenyan law
3. How We Share Your Information
We may share your information with:
Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
Business Partners: Partners with whom we collaborate to offer services, provided they agree to maintain the confidentiality of your information.
Legal and Regulatory Authorities: When required by Kenyan law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Affiliates: Our parent company, subsidiaries, joint ventures, or other companies under common control.
We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Cross-Border Data Transfer
Your information may be transferred to, stored, and processed in a country other than Kenya. When we transfer your information to other countries, we will protect it as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of personal information.
7. Cross-Border Data Transfer
Your information may be transferred to, stored, and processed in a country other than Kenya. When we transfer your information to other countries, we will protect it as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Darren Ellis
VP of Product
Darren Ellis is an accomplished product leader with extensive experience in driving product strategy and innovation. As the VP of Product, he oversees the development and execution of cutting-edge solutions that meet the evolving needs of customers.